Payment Policy
Payment Policy
Last Updated: June 2026
Accepted Payment Methods
CrayoHalo accepts the following secure payment methods:
• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
All prices displayed on our website are listed and charged in USD (United States Dollars).
Payment Security
Your security is important to us. All transactions are protected using SSL (Secure Socket Layer) encryption and processed through Shopify's secure, PCI DSS-compliant payment system.
CrayoHalo does not store or have access to your complete credit card information. Payment details are securely handled by our trusted payment providers.
Order Confirmation
Once your order has been successfully placed, you will receive an order confirmation email containing your order details.
If you do not receive an order confirmation within 30 minutes, please check your spam or junk folder. If you still cannot locate the email, please contact our customer support team.
Billing Questions
If you have any questions regarding billing, payments, or charges on your account, please contact us:
Email:
crayohalo@gmail.com
Phone:
+1 (779) 910-8728
Customer Support Hours:
Monday – Sunday
9:00 AM – 5:00 PM CST
Refunds & Cancellations
For information regarding refunds, returns, or order cancellations, please review our Refund Policy page.