Privacy Policy

Last Updated: June 2026

CrayoHalo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit crayohalo.com.

Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, billing address, and shipping address.

• Payment Information: Credit and debit card information processed securely through our payment providers. We do not store full payment card details.

• Device & Usage Data: IP address, browser type, device information, pages visited, time spent on our website, and referring URLs.

• Communications: Information you provide when contacting us through email, contact forms, or customer support inquiries.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Send order confirmations, shipping notifications, and tracking updates

• Respond to customer service inquiries

• Send promotional emails (you may unsubscribe at any time)

• Improve our website, products, and customer experience

• Detect fraud and maintain website security

• Comply with legal obligations

How We Share Your Information

We do not sell your personal information.

We may share information with:

• Service Providers: Payment processors, shipping carriers (USPS, UPS, FedEx), Shopify, email service providers, and other vendors necessary to operate our business.

• Legal Authorities: When required by law, court order, or government request.

• Business Transfers: In connection with a merger, acquisition, restructuring, or sale of business assets.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your shopping experience. You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

Data Security

Our website uses SSL (Secure Socket Layer) encryption to protect data during transmission. Payment transactions are encrypted and processed through PCI-compliant payment providers. While we take reasonable measures to protect your information, no online transmission or storage system can be guaranteed 100% secure.

Data Retention

We retain personal information for as long as necessary to fulfill orders, provide customer service, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

• Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under applicable California privacy laws. CrayoHalo does not sell personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove the information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website following changes constitutes acceptance of the updated policy.

If you have questions regarding this Privacy Policy, please contact us:

CrayoHalo

400 E 10th Street
Lockport, IL 60441
United States

Email: crayohalo@gmail.com

Phone: +1 (779) 910-8728

Customer Support Hours:
Monday – Sunday
9:00 AM – 5:00 PM CST