Shipping Policy

Last Updated: June 2026

Free Shipping

CrayoHalo offers FREE standard shipping on all orders within the United States. No minimum purchase is required.

Order Processing

Orders are processed within 1–4 business days (Monday through Friday, excluding holidays) after payment confirmation.

Order Cutoff Time: 5:00 PM CST. Orders placed after this time will begin processing on the next business day.

Shipping Times

Standard Shipping (Free)
Transit Time: 6–12 business days
Estimated Delivery: 7–16 business days

Carriers

We ship through trusted carriers including USPS, UPS, and FedEx depending on your location and package size.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package through our Track My Order page or directly on the carrier's website.

Shipping Locations

We currently ship to all 50 United States. At this time, we do not offer international shipping.

Delivery Issues

If your package is lost, damaged, or significantly delayed, please contact our customer support team as soon as possible and we will work with the carrier to resolve the issue.

Contact Information

Business Name: CrayoHalo

Address:
400 E 10th Street
Lockport, IL 60441
United States

Email:
support@crayohalo.com

Phone:
+1 (779) 910-8728

Customer Support Hours:
Monday – Sunday
9:00 AM – 5:00 PM CST

We aim to respond to all customer inquiries within 24 business hours.